Courses

Apply DISC Profiling to Manage Behaviour and Enhance Communication at the Workplace

Instructor
Jessline Yap
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Course Objectives

COURSE CONTENT

  • Current Behaviour and Ways of Communication
    • Examine current behaviour and communication at the workplace + challenges
  • My DISC Profile
    • Identify personal DISC profile
  • Characteristics of 4 DISC profile types/li>
    • Identify strengths and weaknesses of each profile type
  • Ways which DISC profile impact personal behaviour and communication
    • Examine impact of DISC profile on behaviour and communication at the workplace (potential synergy and conflict)
  • Ways which DISC profile impact personal behaviour and communication at workplace
    • Examine impact of DISC profile on behaviour and communication at the workplace (potential synergy and conflict) – con’t
  • Ways to work with individuals of different DISC Profile
    • Describe ways to work with individuals of different DISC profiles to maximise work effectiveness and minimise conflict
  • Ways to work with individuals of different DISC Profile
    • Demonstrate ways to work with individuals of different DISC profiles across settings

LEARNING OUTCOMES

At the end of the course, trainees are able to:

  • Identify personal DISC profile
  • Examine impact of DISC profile on behaviour and communication at the workplace
  • Demonstrate ways to work with individuals of different DISC profiles at the workplace

About Instructor

  • Jessline Yap

    Jessline Yap conducted food retail management and operations training for international licensees from various countries, travelling to places like UAE, Australia and Hong Kong as part of her work.